I turned to her and stated that obviously she didn't have to provide anything including good customer service. She promptly told me that she didn't have to provide anything (I wasn't asking her personally). I said to her that I would like for her to pass on a recommendation of having masks for people if it is mandated or having the vending machine outside or in the lobby so that people can actually find it. She knew we had already had our photos taken before but insisted we do that again. We left and walked to the bus station to purchase masks.
He again couldn't find them but another employee said the machines were outside and by the bus station. She was frustrated but told him directions again which involved multiple turns. When they couldn't he returned to the lady and asked again where they were. Well one member of our party found a mask in their bag and attempted to find the machines. We asked if any were available and she said there were vending machines inside the casino with masks to purchase. She informed us that we couldn't enter without a mask. There was a young lady working the intake area. We decided to go into the casino as some of us hadn't been. We don't live in Baltimore and since there isn't a mask mandate for the stadium, we didn't have masks. Several weeks ago around 5-5:30 a group of us arrived for the football game.
